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LIVE VIRTUAL COVID Conversations

Strategies for Polarizing Interactions

Feb 03, 2022 (10:00 AM - 1:00 PM Central Time)

Online Live Virtual

Trainer: Kristen Deuzeman

Price: $129.00 CAD (regular rate) + tax

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Workshop Description

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

In today’s polarized climate surrounding the COVID-19 pandemic, engaging with people whose opinions and ideas diverge from our own has become even more critical. Individual differences can result in arguments rather than productive interactions, draining us of mental and emotional energy. Many people have found themselves ill-prepared for these interactions and, as a result, avoid challenging conversations or feel overwhelmed when they must have them. This workshop equips participants with skills that will allow them to manage their own emotions and understand the various dynamics of polarizing conversations so they can more confidently turn them into productive and respectful interactions.

Some of the Topics Included

  • Appreciating the Impact of COVID-19
  • Understanding the Dynamics of Polarizing Topics
  • Our Natural Responses to Challenging Interactions
  • What Is Within Our Sphere of Influence?
  • Understanding Other Perspectives
  • Preparing for a Challenging Conversation
  • How to Deliver Bad News
  • Depersonalizing the Conversation
  • Utilizing Empathy and Validation
  • How to Help People Feel Safe

Target Audience

This is an introductory-intermediate level workshop applicable to a wide variety of settings where people are involved in challenging conversations around COVID-19.

Method of Delivery

Presentation, video, case study exercises, experiential practice, personal reflection, and small group discussions.

Learning Objectives

At the end of this workshop, participants should be able to:

  • Describe the psychological impact of COVID-19 on themselves and others
  • Identify natural emotional responses to challenging interactions
  • Explain workplace roles and how they impact the spheres of influence
  • Demonstrate how to make people feel safe and set up conversations for success
  • Practice skills for having a challenging conversation

 

*Please allow only the registered individual(s) to view workshop materials.

About Our Workshops

About the Trainer

Kristen Deuzeman

Portrait of Kristen Deuzeman

Kristen is a Registered Psychologist who specializes in Industrial/Organizational and Clinical psychology. In addition to training with ACHIEVE, she is the Manager for Professional Best Practices within the Centre for Applied Disaster and Emergency Management at the Northern Alberta Institute of Technology, and has years of post-secondary teaching experience from Concordia University, Algonquin College, and Lambton College. As a leader, Kristen empowers clients to develop self-awareness as a foundation to leading with focus, strength, and compassion as she wholeheartedly believes that who we are is how we lead. As a trainer, she combines her experience in research and clinical work to enhance self-discovery and skill development. Kristen is a passionate facilitator who incorporates warmth and humour to create engaging workshops. Read blogs written by Kristen here.

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Venue

Online Live Virtual

Register Attendees

The numbers below include tickets for this event already in your cart. Clicking "Register Attendees" will allow you to edit any existing attendee information as well as change ticket quantities.
COVID Conversations Live Virtual (early rate expires 1-13-22)
Live Virtual - Feb. 3, 2022; 10am-1pm Central Time
$ 129.00 CAD

Terms & Conditions

Cancellation Policy

Registrations cancelled seven or more days prior to the workshop/live stream are refundable, minus a $50.00 administrative fee. Alternatively, you may receive a credit to attend a future training. Cancellations less than seven days prior to the workshop are non-refundable. If at any time you are unable to take part in the event, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify ACHIEVE of the name of the alternate person.

We reserve the right to cancel an event due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop/live-stream fees only.

You Will Receive

Login details approximately 3-4 days prior to the event date, as well as a PDF e-manual, and a PDF workshop certificate.

Group Registration Instructions

To register a group for a workshop, choose the appropriate number you would like to register for the selected workshop, and fill in all the relevant information.

Concerns and Grievances

If concerns arise at any time throughout the registration process, please contact the ACHIEVE office directly at 204-452-0180, or email [email protected].

Special Accommodations for Disabilities

Please contact the ACHIEVE office directly at 204-452-0180 or [email protected] to discuss any special needs or accommodations you may require in order to have a positive learning experience.

Continuing Education Credit

While many associations and licensing bodies accept ACHIEVE workshops for continuing education credits, questions about approval should be directed to the specific association or licensing body for which you are requesting the credits. Credit hours: There are six continuing education credits earned for each day of training. For example, a one-day workshop earns six continuing education hours, while a two-day workshop earns 12 hours. A certificate will be awarded upon the completion of the workshop.
See our Continuing Education Credits page for more information.

Filming and Photography

ACHIEVE Centre for Leadership reserves the right to film video content and take photography at our events. Some of our workshops will be live-streamed and filmed for participants not in attendance. Filming and photography may also be used for promotional materials. If you would like to know if we will be filming an event you are attending, please contact our office.