LIVE VIRTUAL COVID Conversations
Strategies for Polarizing Interactions
Feb 03, 2022 (10:00 AM - 1:00 PM Central Time)
Trainer: Kristen Deuzeman
Price: $129.00 CAD (regular rate) + taxRegister Now
This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.
In today’s polarized climate surrounding the COVID-19 pandemic, engaging with people whose opinions and ideas diverge from our own has become even more critical. Individual differences can result in arguments rather than productive interactions, draining us of mental and emotional energy. Many people have found themselves ill-prepared for these interactions and, as a result, avoid challenging conversations or feel overwhelmed when they must have them. This workshop equips participants with skills that will allow them to manage their own emotions and understand the various dynamics of polarizing conversations so they can more confidently turn them into productive and respectful interactions.
Some of the Topics Included
- Appreciating the Impact of COVID-19
- Understanding the Dynamics of Polarizing Topics
- Our Natural Responses to Challenging Interactions
- What Is Within Our Sphere of Influence?
- Understanding Other Perspectives
- Preparing for a Challenging Conversation
- How to Deliver Bad News
- Depersonalizing the Conversation
- Utilizing Empathy and Validation
- How to Help People Feel Safe
This is an introductory-intermediate level workshop applicable to a wide variety of settings where people are involved in challenging conversations around COVID-19.
Method of Delivery
Presentation, video, case study exercises, experiential practice, personal reflection, and small group discussions.
At the end of this workshop, participants should be able to:
- Describe the psychological impact of COVID-19 on themselves and others
- Identify natural emotional responses to challenging interactions
- Explain workplace roles and how they impact the spheres of influence
- Demonstrate how to make people feel safe and set up conversations for success
- Practice skills for having a challenging conversation
*Please allow only the registered individual(s) to view workshop materials.
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Terms & Conditions
Registrations cancelled seven or more days prior to the workshop/live stream are refundable, minus a $50.00 administrative fee. Alternatively, you may receive a credit to attend a future training. Cancellations less than seven days prior to the workshop are non-refundable. If at any time you are unable to take part in the event, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify ACHIEVE of the name of the alternate person.
We reserve the right to cancel an event due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop/live-stream fees only.
You Will Receive
Login details approximately 3-4 days prior to the event date, as well as a PDF e-manual, and a PDF workshop certificate.
Group Registration Instructions
To register a group for a workshop, choose the appropriate number you would like to register for the selected workshop, and fill in all the relevant information.
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Continuing Education Credit
While many associations and licensing bodies accept ACHIEVE workshops for continuing education credits, questions about approval should be directed to the specific association or licensing body for which you are requesting the credits. Credit hours: There are six continuing education credits earned for each day of training. For example, a one-day workshop earns six continuing education hours, while a two-day workshop earns 12 hours. A certificate will be awarded upon the completion of the workshop. See our Continuing Education Credits page for more information.
Filming and Photography
ACHIEVE Centre for Leadership reserves the right to film video content and take photography at our events. Some of our workshops will be live-streamed and filmed for participants not in attendance. Filming and photography may also be used for promotional materials. If you would like to know if we will be filming an event you are attending, please contact our office.