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Management and Supervision – The Crucial Skills
Mar 23, 2018 (9 AM - 4 PM)
Price: $ 279.00 (regular rate)
London, Ontario – Best Western Lamplighter Inn
Trainer: Patrick Parent
About the trainer
Patrick has been a leader in the field of residential group homes and treatment foster care for the past 20 years, presently as the owner and Executive Director of a foster/counselling centre. His educational background is in Psychology and his workplace experiences have helped him develop keen insights into the complexities of communication and conflict dynamics. Patrick values workplaces that are open, diverse and inclusive, recognizing that we are all on our personal journey. He believes that understanding and kindness are needed when dealing with people. Patrick's use of humour and genuine enthusiasm for teaching creates an excellent learning environment for participants.
One of the most difficult and often overlooked aspects of moving into a supervisory or management position is developing the skills necessary to truly manage people. Like all skills, management skills must be learned. This workshop presents the crucial skills for managing employment relationships from beginning to end, with particular focus on hiring and performance management. Both new and existing supervisors and managers will find this workshop useful as they work on developing skills for managing people.
About This Workshop
- The Role of Management
- Essential Management Aptitudes and Skills
- Management Style Assessment
- Knowing Your Management Style
- How to Adapt Your Management Style
- Hiring New Employees for Talent and Fit
- Defining Expectations
- Creating Committed and Engaged Employees
- Performance Management
- How to Deliver a Performance Review
- Discipline and Termination
- Skill Development
Method of Delivery
Lecture, personal reflection, video, small group discussions, case study review and skill development.
This is an introductory-intermediate level workshop intended for both new and existing supervisors and managers, or anyone looking to further refine their skills in topics covered in this workshop.
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At checkout you will have the option to pay by credit card or to receive an invoice to be paid later.
Register Early! Seating is limited.
Children and unregistered guests are not permitted in the meeting rooms.
The Early Registration rate is available for those participants who submit both their registration form and payment 3 weeks before the workshop.
Participants will receive a spiral bound training manual and a certificate of completion.
The workshops start at 9:00 AM and conclude around 4:00 PM. Please arrive between 8:30 and 9:00 AM on the first day to check in and receive a training manual. Regular breaks are scheduled throughout the day. Participants are on their own for lunch from noon to 1:00 PM, unless otherwise stated above. Our half day workshops start at 9:00 am and conclude at 12:00pm
Registrations cancelled 7 or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively you may receive a credit to attend a future training. Cancellations less than 7 days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify ACHIEVE of the name of the alternate person who will be attending.
We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop fees only. Please make travel arrangements with this in mind.
Group Registration Instructions
To register a group for a workshop, register for selected workshop, then once in shopping cart, add quantity of participants and provide names of all participants.
Continuing Education Credit
Workshop participants receive a certificate indicating credits awarded based on the length and completion of the workshop. A two day workshop earns 12 Continuing Education hours, a one day workshop earns 6 hours and a half day workshop earns 3 hours. While many associations and licensing bodies accept ACHIEVE workshops for Continuing Education Credit, questions about approval should be directed to the specific association or licensing body you are requesting the credits for.