Loading Events

« All Events

Mediation – Facilitating Conflict Resolution

Jul 17 - Jul 18, 2019 (9 AM - 4 PM)


Price: $ 399.00 (*early rate) $ 445.00 (regular rate)

*early rate expires June 26, 2019

Calgary, Alberta – Executive Royal Hotel Calgary


Trainer: David Stark

Photo of David Stark, trainer at ACHIEVE

About the trainer

David Stark

David holds a Master of Arts degree in Leadership from Royal Roads University, a Certificate in Business Management and has also studied Executive Coaching. He has a comprehensive understanding of leadership in complex organizational systems and is passionate about helping others in their own learning processes. Over his 32 years... Read More

Need this training sooner?

Description

Unresolved conflict is time consuming and limits the productivity of everyone involved. Mediation is an essential skill for anyone who works in situations where they are responsible for helping others with interpersonal tension. When two people can’t resolve a conflict on their own, a third party may be needed to facilitate a conversation to help resolve the conflict. This skills-based workshop provides the tools to work with people in conflict to clarify misunderstandings, identify interests, and work towards options for resolving the conflict. Participants will work with scenarios that help them prepare to intervene and resolve conflict situations.

About This Workshop

Some of the Topics Reviewed

  • The Alternative Dispute Resolution Spectrum
  • Types of Mediation
  • Understanding Conflict Dynamics
  • Assessing the Conflict
  • Road Blocks to Effective Mediation
  • Qualities of a Mediator
  • Key Mediation Skills and Strategies
  • How to Introduce the Mediation Process
  • Pre-Mediation Considerations
  • The Five Phases of Mediation
  • Post-Mediation Considerations

Target Audience

This is an intermediate level workshop for human resources personnel, leaders, managers and supervisors, and anyone who responsible for helping others with interpersonal tension.

Method of Delivery

Presentation, video, case study exercises, experiential practice, personal reflection, and small group discussions.

Promotional Partner

Image of CPHR Alberta Pre-approved seal for continuing education credits, leadership training, conflict resolution
This workshop has been approved for 12 CPHR Continued Professional Development Hours.

What our clients have to say...

Add this to your Calendar

Details

Start:
July 17, 2019 @ 9:00 am
End:
July 18, 2019 @ 4:00 pm
Event Categories:
,

Trainer

David Stark

Venue

Calgary, Alberta – Executive Royal Hotel Calgary
2828 - 23rd Street NE
Calgary, Alberta T2E 8T4 Canada
View Google Map
Phone:
403-291-2003
Website:
http://www.royalhotelcalgary.ca/

Register Attendees

Mediation (early rate expires 6-26-19)$445.00 $399.00Calgary, AB - July 17-18, 219

Please fill in all required fields

At the checkout, you will have the option to pay by credit card or cheque. If you choose the pay by cheque option, you will receive an invoice to be paid later.

Registration Information

Register Early! Seating is limited.

Children and unregistered guests are not permitted in the meeting rooms.

The Early Registration rate is available for those participants who submit both their registration form and payment 3 weeks before the workshop.

Participants will receive a spiral bound training manual and a certificate of completion.

Workshop Schedule

The workshops start at 9:00 a.m. and conclude around 4:00 p.m. Please arrive between 8:30 and 9:00 a.m. on the first day to check in and receive a training manual. Regular breaks are scheduled throughout the day. Participants are on their own for lunch from noon to 1:00 p.m., unless otherwise stated above. Our half-day workshops start at 9:00 a.m. and conclude at 12:00 p.m.

Cancellation Policy

Registrations cancelled seven or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively, you may receive a credit to attend a future training. Cancellations less than seven days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify ACHIEVE of the name and email address of the alternate person who will be attending.

We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop fees only. Please make travel arrangements with this in mind.

Group Registration Instructions

To register a group for a workshop, register for selected workshop, then once in shopping cart, add quantity of participants and provide names of all participants.

Continuing Education Credits

While many associations and licensing bodies accept ACHIEVE workshops for continuing education credits, questions about approval should be directed to the specific association or licensing body for which you are requesting the credits. Credit hours: There are six continuing education credits earned for each day of training. For example, a one-day workshop earns 6 continuing education hours, while a two-day workshop earns 12 hours. A certificate will be awarded upon the completion of the workshop.