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Mediation – Facilitating Conflict Resolution

Jul 26 - Jul 27, 2018 (8 AM - 5 PM)


Price: $ 445.00 (regular rate)


Winnipeg, Manitoba – Canadian Mennonite University


Trainer: Wendy Loewen

Wendy Loewen, Training and Development Specialist; ACHIEVE Centre for Leadership & Workplace Performance

About the trainer

Wendy Loewen

Wendy is co-author of the book, The Culture Question. In her work as a mediator, speaker, and facilitator she is committed to helping organizations create dynamic and engaging places of work where people care about each other, are productive, and deliver quality services and products.... Read More

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Description

Unresolved conflict is time consuming and limits the productivity of everyone involved. Mediation is an essential skill for anyone who works in situations where they are responsible for helping others with interpersonal tension. When two people can’t resolve a conflict on their own, a third party may be needed to facilitate a conversation to help resolve the conflict. This skills-based workshop provides the tools to work with people in conflict to clarify misunderstandings, identify interests, and work towards options for resolving the conflict. Participants will work with scenarios that help them prepare to intervene and resolve conflict situations.

About This Workshop

Some of the Topics Reviewed

  • The Alternative Dispute Resolution Spectrum
  • Types of Mediation
  • Understanding Conflict Dynamics
  • Assessing the Conflict
  • Road Blocks to Effective Mediation
  • Qualities of a Mediator
  • Key Mediation Skills and Strategies
  • How to Introduce the Mediation Process
  • Pre-Mediation Considerations
  • The Five Phases of Mediation
  • Post-Mediation Considerations

Target Audience

This is an intermediate level workshop for human resources personnel, leaders, managers and supervisors, and anyone who responsible for helping others with interpersonal tension.

Method of Delivery

Presentation, video, case study exercises, experiential practice, personal reflection, and small group discussions.

Promotional Partner

 CPHR MB Manitoba seal

This program has been approved for 6 CPHR Continued Professional Development Hours.

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Details

Start:
July 26, 2018 @ 8:00 am
End:
July 27, 2018 @ 5:00 pm
Event Categories:
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Trainer

Wendy Loewen

Venue

Winnipeg, Manitoba – Canadian Mennonite University
600 Shaftesbury Blvd., Winnipeg, Manitoba R3P 2N2 Canada
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Phone:
204-594-0516
At checkout you will have the option to pay by credit card or to receive an invoice to be paid later.

Registration Information

Register Early! Seating is limited.

Children and unregistered guests are not permitted in the meeting rooms.

The Early Registration rate is available for those participants who submit both their registration form and payment 3 weeks before the workshop.

Participants will receive a spiral bound training manual and a certificate of completion.

Workshop Schedule

The workshops start at 9:00 AM and conclude around 4:00 PM. Please arrive between 8:30 and 9:00 AM on the first day to check in and receive a training manual. Regular breaks are scheduled throughout the day. Participants are on their own for lunch from noon to 1:00 PM, unless otherwise stated above. Our half day workshops start at 9:00 am and conclude at 12:00pm

Cancellation Policy

Registrations cancelled 7 or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively you may receive a credit to attend a future training. Cancellations less than 7 days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify ACHIEVE of the name of the alternate person who will be attending.

We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop fees only. Please make travel arrangements with this in mind.

Group Registration Instructions

To register a group for a workshop, register for selected workshop, then once in shopping cart, add quantity of participants and provide names of all participants.

Continuing Education Credit

Workshop participants receive a certificate indicating credits awarded based on the length and completion of the workshop.  A two day workshop earns 12 Continuing Education hours, a one day workshop earns 6 hours and a half day workshop earns 3 hours.  While many associations and licensing bodies accept ACHIEVE workshops for Continuing Education Credit, questions about approval should be directed to the specific association or licensing body you are requesting the credits for.