ACHIEVE Centre for Leadership & Workplace Performance is a leading provider of training and consulting services related to leadership development, conflict resolution and organizational performance. We are a division of the Crisis & Trauma Resource Institute Inc.
Learn more about ACHIEVE’s Mission, Vision and Beliefs.
As Managing Director of ACHIEVE Centre for Leadership & Workplace Performance, Eric provides the overall direction for the development and delivery of ACHIEVE’s workshops and services. He has provided leadership in the field of conflict resolution and mediation since completing a degree in Sociology with a focus on mediation and peacemaking. Eric is currently President of the Alternative Dispute Resolution Institute of Manitoba, and has worked as an administrator, board chair, senior mediator, trainer and lead negotiator for other organizations in various parts of Canada. He believes that the best leaders and employees turn their minds first to listening with curiosity. Eric is the author of many of ACHIEVE’s workshops including Management and Supervision, Coaching Strategies for Leaders and Dealing with Difficult People. He is a gifted trainer who makes training material come alive for participants through humour and real world application.
Randy Grieser is the founder and CEO of ACHIEVE Centre for Leadership & Workplace Performance and the Crisis & Trauma Resource Institute (CTRI). He holds a Master of Social Work degree and a Bachelor’s degree in Conflict Resolution. Randy is a visionary leader who, together with a team of employees and trainers, has positioned these organizations to be two of the premier providers of professional development training in the industry. He is the author of The Ordinary Leader: 10 Key Insights for Building and Leading a Thriving Organization. Randy gives presentations on leadership and management principles to a wide range of audiences in business, education, health, and government settings. He believes leadership requires us to always be intentional about what we do and how we do it. Randy is a dynamic presenter who delivers insightful presentations that are engaging, humorous and informative. Find his latest thoughts on leadership at TheOrdinaryLeader.com.
Wendy Loewen - Training Development Specialist
Wendy is a former teacher and director of a health and social services program. She has Bachelor’s degrees in both Psychology and Education. In addition, she is certified as a level 1 and 2 Myers-Briggs Trait Inventory administrator. Wendy believes that learning is a dynamic and life-long endeavor and with commitment, guidance and individualized support, this process should be enjoyable and motivating. In her role as Training Development Specialist at ACHIEVE, Wendy ensures our training material reflects the current best practices in the field and is consistent with ACHIEVE’s Guiding Principles. She is the author of many of our workshops including Respectful Workplace, Assertive Communication and Stress Management. Wendy is an engaging presenter who delivers material in a format that maximizes the learning potential for all participants.
Michael Labun - Training Development Specialist
Mike has a Bachelor's degree in Psychology and a Certificate in Conflict Resolution. He has over twenty years of experience as a leader in the mediation and conflict resolution field. Through his training and consulting work, he has helped a variety of organizations become better workplaces, including crown corporations, social service agencies, Indigenous communities, businesses and school divisions. Mike believes that education and training is largely about giving hope - people often come to a training to address a particular situation, and they want to leave with a plan to change it. In his role as Training Development Specialist at ACHIEVE, he works to ensure that our training material reflects the current best practices in the field. Mike is the author or editor of many of ACHIEVE workshops including Emotional Intelligence, Mediation and Presentation Skills. As a trainer, he has an interactive and engaging style that easily motivates participants to incorporate workshop material into their own environments.
Kloe Penner - Public Workshop Coordinator
Kloe provides coordination for our public workshops. She is available to answer your questions about ACHIEVE workshops and resources, and provide assistance with accessing any of our services. You can contact Kloe at [email protected] .
Cindy Rublee - Director of Internal Operations
Cindy has extensive experience overseeing workplace operations through her leadership roles in previous organizations. In her role at ACHIEVE, Cindy provides direction in both the technical and design aspects of the company. Email Cindy at [email protected].
Chantel Runtz - Onsite Training Coordinator
Chantel assists client organizations with the details of their on-site training events. She is often the first point of contact for clients wishing to utilize ACHIEVE’s on-site training services. You can contact Chantel at [email protected].
Lori Tiessen Banman – On-site Training Coordinator
Lori works with the ACHIEVE on-site training programs. Her role is to connect with clients to ensure the workshops meet their needs and to connect with the trainers to ensure they have the information to deliver high quality trainings. You can contact Lori at [email protected].
Amy Ferris - Social Media and Video Projects Coordinator
Amy's primary role is working in the area of social media marketing and video production. She brings a high level of creativity to the various projects she's involved in. Email Amy at [email protected].
Ana Speranza, Logistics Coordinator
As part of the logistics team, Ana makes sure workshop materials get to where they need to be. She also coordinates book sales for The Ordinary Leader. You can contact Ana at [email protected].
Micah Zerbe – Client Services Support
Micah provides critical support to both the client services team and the logistics team. He is the primary point of contact for our training venues across the continent and makes sure the information is flowing in timely and accurate ways. You can contact Micah at [email protected].
Reid Hebert - Marketing Coordinator
Reid leads our email marketing campaigns and works with a variety of partners to promote our training and services. She enjoys being able to work with a variety of computer programs and is excellent at problem solving and tackling technical issues. Email Reid at [email protected].
Joyce Vincent - Accounting Manager
Joyce brings her many years of experience to CTRI as head of our accounting department. Her attention to detail and problem solving capabilities help ensure that that billing and invoicing are accurate and timely.