Our leaders and staff are passionate about and dedicated to our purpose. Learn more about us below.
Wendy (she/her) is the Managing Director of ACHIEVE Centre for Leadership. In this role, she provides leadership in managing ACHIEVE staff and trainers, and developing workshop materials. Wendy is a thoughtful and empowering leader who believes in the importance of listening to the needs and aspirations of people, and then facilitating the next step in their development. She has worked with ACHIEVE since the beginning, first as a trainer and Curriculum Development Specialist, then as Director of Training. She is vice president of the Alternative Dispute Resolution Institute of Manitoba. Wendy is a former teacher and director of a health and social services program. She has a Master’s degree in Conflict Analysis and Management, and Bachelor’s degrees in both Psychology and Education.
Wendy believes that learning is a dynamic and lifelong endeavor, and with commitment and guidance, the process should be enjoyable and motivating. She is co-author of The Culture Question and Don’t Blame the Lettuce, and is the author of many of our workshops including Performance Management, Respectful Workplace, and Assertive Communication. Wendy is an engaging presenter who delivers material in a way that maximizes the learning potential for all participants. Read blogs written by Wendy here.
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Eric (he/him) is the Chief Executive Officer of ACHIEVE Centre for Leadership. In this role, he provides support for our leadership team and is actively involved in managing our day-to-day operations. Eric is a caring and insightful leader who believes that building authentic relationships is the best way to lead people effectively. Prior to becoming CEO in 2020, he was ACHIEVE’s Managing Director for seven years, and has been a trainer since 2008. Eric has provided leadership in the field of conflict resolution and mediation since completing a degree in Sociology with a focus on mediation and peacemaking. He is a Chartered Mediator and a past president of the Alternative Dispute Resolution Institute of Manitoba. Prior to working with ACHIEVE, Eric was an administrator, board chair, senior mediator, trainer, and lead negotiator for a variety of other organizations.
Eric believes that the best leaders and employees turn their minds first to listening with curiosity, and never put operations before people. He is co-author of The Culture Question and Don’t Blame the Lettuce, and is the author of many of ACHIEVE’s workshops including Management and Supervision, Coaching Strategies for Leaders, and Dealing with Difficult People. Eric is a gifted trainer and speaker who makes material come alive for participants through humour, storytelling, and real-world application.
Randy (he/him) is the founder, former CEO, and current Advisor of ACHIEVE Centre for Leadership. He is an intuitive and visionary leader who, together with a team of employees and trainers, has positioned ACHIEVE to be a leading provider of professional development training. In 2022, after close to seventeen years of active leadership within ACHIEVE, Randy transitioned to an advisory role for the organization. He now dedicates his time to speaking and writing. Randy holds a Master of Social Work degree and a Bachelor’s degree in Conflict Resolution.
Randy is passionate about sharing the importance of creating healthy workplace cultures and believes that leadership requires us to always be intentional about what we do and how we do it. He is author of The Ordinary Leader, and co-author of The Culture Question, A Little Book About Trauma-Informed Workplaces, and Don’t Blame the Lettuce. Randy gives presentations on leadership and workplace culture to a wide range of audiences. He is a dynamic speaker who delivers insightful presentations that are engaging, humorous, and informative.
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Louise is a traditional Elder and a descendant of the historic Metis of the Red River Settlement in Manitoba. As an Elder, she is instrumental in guiding CTRI towards embracing the Truth & Reconciliation Commission’s 94 Calls to Action. In addition, Louise offers training for CTRI and provides cultural support to our trainers. She has bachelor’s degrees in both Psychology and Justice and Law, and has completed graduate level training in Social Work. Throughout her career, Louise has worked in child welfare, justice, education, health, women’s issues, addictions, spiritual care, and with children and communities in crisis. Highlights include: co-founding a 24-hour youth crisis line called Teen Touch in 1978; working with political parties to ensure the voices of Indigenous people in Canada are heard and reflected in policies and government positions; working with the Smithsonian Institute in Washington, DC, to develop a Metis exhibit for the National Museum of the American Indian in 1999. From 2000-2014, Louise also worked with the Southern First Nations in the devolution process of child welfare. She is kind, engaging, and humorous, and believes that when we combine our gifts, we more easily find our balance and thus have a more rewarding and full life.
David (he/him) has provided leadership for various non-profit organizations for over 25 years. He has a degree in Philosophy, a diploma in Counselling, as well as certifications in Conflict Resolution and Mediation. In addition to training with ACHIEVE, David works in the field of mediation where he volunteers as a Mediator for the court diversion program in Manitoba. In whatever role David finds himself, his passion for motivating people to continue their personal journey of learning and growth shines through. David believes that no matter what our role is in the workplace, we can all continue to grow in our skills to improve our own life and to help improve the lives of others.
As ACHIEVE’s Training and Development Specialist, David provides support to other trainers and ensures that training material reflects the current research in the field and is consistent with ACHIEVE’s core beliefs. As a trainer, he is known for his dynamic workshop facilitation that combines humour and real-world application.
Delayne’s (she/her) high standards for excellent service have been experienced by clients for over 10 years. She is adept at solving problems and attending to client’s needs promptly and efficiently. Delayne manages the client services department, providing guidance to the team and our clients. She believes it takes a positive attitude, an acceptance of different work styles, and a non-judgemental attitude to create and maintain a great work environment.
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After working in a variety of roles in the organization, Tyler (he/him) now oversees our publishing division. Along with his passion for books, he brings a deep understanding of the training industry to ACHIEVE Publishing. Tyler is also our in-house editor, ensuring that the written information we produce is clear and accurate. He believes that a great work environment requires mutual respect, trust, and innovation. These values are a big part of what makes working at ACHIEVE both rewarding and exciting. Tyler’s genuine care for people comes through in all his interactions, whether in person, by phone, or via email.
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Cindy (she/her) has extensive experience overseeing workplace operations from her leadership roles with other organizations. In her current position, she provides direction to both the technical and design aspects of our organization. She also assists clients and trainers who are part of our Train-the-Trainer program. Her creativity, combined with a willingness to help others, allows her to take on a variety of projects that are instrumental in our organization. Cindy believes that ACHIEVE is a place where curiosity, a desire for excellence, and nurturing a respectful and fun environment are what make us excited to come to work each day.
Read blogs written by Cindy here.
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Chantel (she/her) is part of the private training services team. She works with clients to ensure our workshops meet their expectations, and connects with trainers to give them the information required to deliver high-quality trainings. Chantel utilizes her extensive knowledge of our workshops to match the correct content for each client’s needs. Her thoughtful consideration and attention to detail ensure that our clients are receiving exceptional care. Chantel believes that great workplaces are created when leaders are intentional about fostering healthy workplace relationships, and supporting opportunities for learning and innovation.
Read blogs written by Chantel here.
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Lori is part of the private training services team. She works with clients to ensure our workshops meet their needs, and connects with trainers to give them the information required to deliver high-quality trainings. Lori is a patient listener who is adept at understanding what her clients are looking for. She has experience working in the social service sector, and brings a warm, friendly personality to this role. Lori believes that creating a great work environment requires respect, trust, and an open heart. When you enjoy coming to work and laugh with your coworkers, you’re motivated to work hard.
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Elliot (he/him) is part of the private training services team. He works with clients to ensure our workshops meet their expectations, and connects with trainers to give them the information required to deliver high-quality trainings. Originally from Brokenhead Ojibway Nation, Elliot has lived and worked both in northern communities and large urban settings, which gives him understanding and insight into many of the communities we serve. He believes that great work environments are created when everyone in the workplace knows what they are working for, and are focused on reaching the same goal.
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As part of the logistics team, Jesse (they/them/he/him) runs our print shop, making sure all of the training manuals are printed and ready for each of our workshops. They also take care of shipping and receiving our workshop materials to locations near and far. Jesse’s calm disposition and organizational abilities are the perfect combination of skills to ensure that everything runs smoothly in this fast-paced environment. Jesse believes a healthy and life-giving work environment is one in which all staff are part of the team, affirmed, and empowered in the use of their strengths.
Jesse (he/him) works with our marketing department as our Graphic Design Coordinator. He brings a high level of training and experience to his role, as well as a love for creating designs that look great and function well. Jesse’s can-do attitude, capacity to come up with new ideas, and ability to listen make him an ideal contributor to our team. He believes that the healthiest workplaces are those where everyone has a stake in the company and decisions are made with everybody’s well-being in mind.
Scott (he/him) is part of our marketing department. His primary role is to coordinate our various video projects, ranging from short one-minute insights to full-day virtual workshops. Scott previously served as Creative Director for a film studio and brings valuable experience in all areas of video production to our organization, including creative development, shooting, and editing videos. Our virtual workshops and videos consistently benefit from his critical eye and inventive mind. Scott believes that bringing a lighthearted and open perspective to work leads to a healthy and enjoyable workplace culture for all stakeholders.
Darren (he/him) works in our marketing department as our Social Media Specialist. He brings his love for connecting with people, humour, creative zeal, passion for new ideas, and hunger for learning to the daily challenges of the ever-evolving digital marketing landscape. With a background in radio, music, theatre, and communications, as well as advocacy and support for people with developmental disabilities and mental health issues, he relishes the task of connecting people with the many resources, products, services, and programs we have to offer. Darren believes it is imperative that we are compassionate and trauma-informed as a society.
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Amber (she/her) is the Email Marketing Coordinator for our marketing team. The majority of her time is spent on email marketing, as well as working with association partners across North America to inform their members about our services. Her education and experience in the field, high attention to detail, and excellent organization skills allow her to ensure information is being delivered accurately and on time. Amber believes a respectful and understanding work environment that prioritizes work-life balance is paramount to good mental health
Cat (she/her) is the Executive Assistant to the marketing department. Her organizational skills, eagerness to take on new projects, and positive attitude ensure that the marketing team is supported in every way. With experience working on the front lines as a support worker in the shelter system and youth programs, Cat has witnessed firsthand the importance of being trauma-informed, and the beneficial impact it has on communities, individuals, and organizations. She is excited to be part of a team that strives to create more resilient, proactive, and safe workplaces and community members.
Joyce (she/her) brings her many years of experience to CTRI as the manager of our accounting department. Her attention to detail and problem-solving capabilities help ensure that billing and invoicing are accurate and timely. She brings a calm and patient demeanour to her work and relationships, and is valued for the variety of ways she contributes to our organization. Joyce believes the work we do helps create workplaces where people like to work.
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Shari’s (she/her) primary role is to manage our website content and keep our information accurate and up to date. She has a BA in Communications and over 20 years of experience in design, editing, and website maintenance. Her efficiency and innate ability to multi-task make her an invaluable part of our team. Shari believes that when people can understand and support the mission and values of their organization, they can find enjoyment in their work, even in the most mundane tasks.
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