Free Webinar


Each month, ACHIEVE offers a complimentary webinar.

FEATURE VIDEO:
Conflict Escalation & What to Do About It


Improve your conflict resolution skills in 10 minutes!

We are testing out a new video format and would love to hear your thoughts.  Please email your comments to [email protected]

Free 1-minute Insight Video


How to Apologize

To view more insight videos, visit and subscribe to our YouTube Channel.


Free Manual


Subscribe to our newsletter and receive a free download of our 34 page Conflict Resolution Skills resource manual.

Free Handouts

Feel free to download and use any of the following handouts.

  • Conflict Resolution & Respectful Workplace Guidelines
  • Effective Team Meetings
  • Time Management Principles
  • Sample Interview Questions

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Free Articles


Please feel free to download and use articles written for our blog. They may be used in newsletters, journals, etc. Articles must be presented in their entirety and include all information in the document including credit to the Crisis & Trauma Resource Institute Inc.

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Workshops Offered Through
Crisis and Trauma Resource Institute

For further workshops in the areas of mental health, trauma, counselling skills and crisis response, view our Crisis and Trauma Resource Institute workshops.