Our communication skills and style are essential to positive and productive relations. Assertive communicators express ideas and feelings in transparent, open, and direct ways – stating their needs clearly and without defensiveness. In this webinar, viewers will build an awareness of their communication patterns and learn to deal confidently with people around them.
After the webinar is completed in full, a link to the test will appear. Once you have finished the test, you can complete the form to receive your certificate by download and email.