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November 2018

De-escalating Potentially Violent Situations™

Nov 14, 2018 (9 AM - 4 PM)
Price: $ 235.00 (regular rate)
Calgary, Alberta – Executive Royal Inn & Conference Centre, 2828 - 23rd Street NE
Calgary, Alberta T2E 8T4 Canada
Trainer: Shelly Qualtieri
Photo for De-escalating Potentially Violent Situations offered through CTRI

Offered through Crisis and Trauma Resource Institute

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The training will explore how anger and violence interplay, including opportunities for self-assessment of personal communication styles.

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De-escalating Potentially Violent Situations™

Nov 14, 2018 (9 AM - 4 PM)
Price: $ 235.00 (regular rate)
Kelowna, British Columbia – Kanata Kelowna Hotel (formerly Holiday Inn Express), 2429 Highway 97
Kelowna, British Columbia V1X 4J2 Canada
Trainer: David Stark
Photo for De-escalating Potentially Violent Situations offered through CTRI

Offered through Crisis and Trauma Resource Institute

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The training will explore how anger and violence interplay, including opportunities for self-assessment of personal communication styles.

Learn more...

De-escalating Potentially Violent Situations™

Nov 14, 2018 (9 AM - 4 PM)
Price: $ 235.00 (regular rate)
Saskatoon, Saskatchewan – Saskatoon Travelodge, 106 Circle Drive West
Saskatoon, Saskatchewan S7L 4L6 Canada
Trainer: Trish Harper
Photo for De-escalating Potentially Violent Situations offered through CTRI

Offered through Crisis and Trauma Resource Institute

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The training will explore how anger and violence interplay, including opportunities for self-assessment of personal communication styles.

Learn more...

De-escalating Potentially Violent Situations™

Nov 14, 2018 (9 AM - 4 PM)
Price: $ 235.00 (regular rate)
Vancouver, British Columbia – Holiday Inn Vancouver Centre, 711 West Broadway
Vancouver, British Columbia V5Z 3Y2 Canada
Trainer: Aaron Lyons
Photo for De-escalating Potentially Violent Situations offered through CTRI

Offered through Crisis and Trauma Resource Institute

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The training will explore how anger and violence interplay, including opportunities for self-assessment of personal communication styles.

Learn more...

Critical Incident Group Debriefing

Nov 15, 2018 (9 AM - 4 PM)
Price: $ 235.00 (regular rate)
Vancouver, British Columbia – Holiday Inn Vancouver Centre, 711 West Broadway
Vancouver, British Columbia V5Z 3Y2 Canada
Trainer: Marnie Stickley
Photo for Critical Incident Group Debriefing, Crisis and Trauma Resource Institute, CTRI

Offered through Crisis and Trauma Resource Institute

To effectively respond to critical incidents (suicide, violence, etc.), schools, communities, and organizations need to plan ahead of time so they are prepared to respond to these unfortunate events. This training will focus on how to organize effectively and quickly at a time of high stress so that groups are better prepared to respond to the emotional needs of those affected by a critical incident.

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Critical Incident Group Debriefing

Nov 15, 2018 (9 AM - 4 PM)
Price: $ 235.00 (regular rate)
Calgary, Alberta – Executive Royal Inn & Conference Centre, 2828 - 23rd Street NE
Calgary, Alberta T2E 8T4 Canada
Trainer: Shelly Qualtieri
Photo for Critical Incident Group Debriefing, Crisis and Trauma Resource Institute, CTRI

Offered through Crisis and Trauma Resource Institute

Critical incidents are situations that occur outside of our normal frame of reference and challenge us to understand and cope with what has happened. Critical Incident Group Debriefing (CIGD) is a short-term group intervention process that focuses on an immediate event. CIGD is one of several methods that may be utilized to lessen the likelihood of people experiencing symptoms of trauma and stress after a critical incident.

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De-escalating Potentially Violent Situations™

Nov 16, 2018 (9 AM - 4 PM)
Price: $ 235.00 (regular rate)
Halifax, Nova Scotia – Future Inns, 30 Fairfax Drive
Halifax, Nova Scotia B3S 1P1 Canada
Trainer: James Ingram
Photo for De-escalating Potentially Violent Situations offered through CTRI

Offered through Crisis and Trauma Resource Institute

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The training will explore how anger and violence interplay, including opportunities for self-assessment of personal communication styles.

Learn more...

De-escalating Potentially Violent Situations™

Nov 16, 2018 (9 AM - 4 PM)
Price: $ 235.00 (regular rate)
Regina, Saskatchewan – Ramada Plaza Regina Downtown, 1818 Victoria Ave.
Regina, Saskatchewan S4P 0R1 Canada
Trainer: Janelle Jackiw
Photo for De-escalating Potentially Violent Situations offered through CTRI

Offered through Crisis and Trauma Resource Institute

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The training will explore how anger and violence interplay, including opportunities for self-assessment of personal communication styles.

Learn more...

Communication – The Essential Skills

Nov 16, 2018 (9 AM - 4 PM)
Price: $ 235.00 (regular rate)
Winnipeg, Manitoba – Best Western Plus Airport, 1715 Wellington Ave.
Winnipeg, Manitoba R3H 0G1 Canada
Trainer: Mike Labun
Photo of Communication The Essential Skills Workshop

In order to survive and thrive in the 21st century workplace, we all need to master the fundamentals of communication. Our ability to communicate effectively is directly linked to our success in meeting the needs of employers, colleagues, customers, and clients. This workshop focuses on the core skills for communicating with clarity in the workplace.

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Management and Supervision – The Crucial Skills

Nov 19, 2018 (9 AM - 4 PM)
Price: $ 279.00 (regular rate)
Vancouver, British Columbia – Holiday Inn Vancouver Centre, 711 West Broadway
Vancouver, British Columbia V5Z 3Y2 Canada
Trainer: Galya Chatterton
Management and Supervision workshop photo of group of people working in a team meeting

One of the most difficult and often overlooked aspects of moving into a supervisory or management position is developing the skills necessary to truly manage people. Without intentional training, many new managers are left to figure things out on their own – for better or worse. Like all skills, effective management and supervisory skills must be learned.

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Registration Information

Register Early! Seating is limited.

Children and unregistered guests are not permitted in the meeting rooms.

The Early Registration rate is available for those participants who submit both their registration form and payment 3 weeks before the workshop.

Participants will receive a spiral bound training manual and a certificate of completion.

Workshop Schedule

The workshops start at 9:00 AM and conclude around 4:00 PM. Please arrive between 8:30 and 9:00 AM on the first day to check in and receive a training manual. Regular breaks are scheduled throughout the day. Participants are on their own for lunch from noon to 1:00 PM, unless otherwise stated above. Our half day workshops start at 9:00 am and conclude at 12:00pm

Cancellation Policy

Registrations cancelled 7 or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively you may receive a credit to attend a future training. Cancellations less than 7 days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify ACHIEVE of the name of the alternate person who will be attending.

We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop fees only. Please make travel arrangements with this in mind.

Group Registration Instructions

To register a group for a workshop, register for selected workshop, then once in shopping cart, add quantity of participants and provide names of all participants.

Continuing Education Credit

Workshop participants receive a certificate indicating credits awarded based on the length and completion of the workshop.  A two day workshop earns 12 Continuing Education hours, a one day workshop earns 6 hours and a half day workshop earns 3 hours.  While many associations and licensing bodies accept ACHIEVE workshops for Continuing Education Credit, questions about approval should be directed to the specific association or licensing body you are requesting the credits for.