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September 2020

LIVE VIRTUAL Diversity and Culture

Strategies for Working with Differences

Sep 30, 2020 (9:00 AM - 4:00 PM Central Time)
Price: $249.00 CAD (regular rate)
Trainer: David Jung
Diversity and Culture workshop photo of different faces

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

When diversity and cultural differences lead to misunderstandings or distrust, they are often viewed as challenges to manage within our work environments. However, they are better viewed as valuable assets to organizational health.

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October 2020

LIVE VIRTUAL Managing Difficult Phone Calls

Oct 01, 2020 (9:00 AM - 4:00 PM Central Time)
Price: $249.00 CAD (regular rate)
Trainer: Christina Reimer
Image for Managing difficult phone calls workshop

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill.

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LIVE WEBINAR Diversity and Culture

Strategies for Working with Differences

Oct 07, 2020 (1:00 PM - 2:00 PM Central Time)
Price: $41.99 CAD (regular rate)
Trainer: David Jung

This is a live webinar using Zoom, an online meeting platform. Please check system requirements prior to registering.

When diversity and cultural differences lead to misunderstandings or distrust, they are often viewed as challenges to manage within our work environments. However, they are better viewed as valuable assets to organizational health.

Learn more...

LIVE VIRTUAL Conflict Resolution Skills for Leaders

Oct 08, 2020 (9:00 AM - 12:00 PM Central Time)
Price: $149.00 CAD (regular rate)
Image of Conflict Resolution Skills for Leaders workshop, achieve leadership training

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Leading through conflict is an essential leadership skill. When leaders fail to respond quickly and effectively to conflict, the people they lead suffer and workplace performance plummets. Many conflicts would not spiral out of control if leaders used conflict resolution techniques that are easy to learn and utilize.

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LIVE WEBINAR Managing Difficult Phone Calls

Oct 08, 2020 (1:00 PM - 2:00 PM Central Time)
Price: $41.99 CAD (regular rate)
Trainer: Christina Reimer
Image for Managing difficult phone calls workshop

This is a live webinar using Zoom, an online meeting platform. Please check system requirements prior to registering.

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill.

Learn more...

LIVE VIRTUAL Dealing with Difficult People

Oct 20, 2020 (9:00 AM - 4:00 PM Central Time)
Price: $219.00 CAD (*early rate) $249.00 CAD (regular rate)
*early rate expires September 29, 2020
Photo of Casual business colleagues having an argument in the office for Dealing with Difficult People workshop

This is a live virtual event, please check our system requirements prior to registering.

We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This workshop explores what is happening in those exchanges and demonstrates how people can adapt their strategies to bring about more productive conversations with those they find difficult.

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LIVE VIRTUAL Management and Supervision

The Crucial Skills

Oct 20, 2020 (9:00 AM - 4:00 PM Central Time)
Price: $259.00 CAD (*early rate) $299.00 CAD (regular rate)
*early rate expires September 29, 2020
Photo of businesswoman interviewing female job applicant in office for Management and Supervision workshop

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

One of the most difficult and often overlooked aspects of moving into a supervisory or management position is developing the skills necessary to truly manage people. Without intentional training, many new managers are left to figure things out on their own – for better or worse.

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LIVE VIRTUAL Employee Engagement

Insights and Strategies

Oct 22, 2020 (9:00 AM - 12:00 PM Central Time)
Price: $119.00 CAD (*early rate) $149.00 CAD (regular rate)
*early rate expires October 01, 2020
Image of employee engagement workshop

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

When employees are not actively engaged at work, not only do they suffer – the organization does as well. Workplaces with high levels of engagement have employees that are committed and feel a connection to the organization.

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LIVE WEBINAR Difficult Conversations

Strategies for Challenging Discussions

Oct 22, 2020 (1:00 PM - 2:00 PM Central Time)
Price: $32.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires October 08, 2020
Photo for Difficult Conversations workshop

This is a live webinar using Zoom, an online meeting platform. Please check system requirements prior to registering.

Whether sharing bad news with a client, providing corrective action or talking with a colleague about an uncomfortable issue, difficult conversations are typically stressful and often take a large mental and emotional toll. Many people avoid difficult conversations for these reasons, or find themselves ill prepared when they must have them.

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LIVE VIRTUAL Emotional Intelligence

Oct 27, 2020 (9:00 AM - 12:00 PM Central Time)
Price: $99.00 CAD (*early rate) $119.00 CAD (regular rate)
*early rate expires October 06, 2020
Trainer: Mike Labun
Photo for Emotional Intelligence, ACHIEVE Centre for Leadership & Workplace Performance

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Why do some people have trouble being effective in their roles or working well with others? It is usually not because they lack skills; rather, it is often because they lack emotional intelligence.

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