RESOURCE MANUAL – Generations – Capitalizing on Differences
Are you frustrated by what seems like generational tension in the workplace? Intergenerational relationships have much potential for miscommunication and unproductive interactions. They also hold possibilities for fostering creative and productive workplaces. This manual will help you understand different generational assumptions and the gifts that each generation offers to the workplace. Readers explore the prevailing stereotypes about different generations and gain an awareness of their own generational blind spots that often lead to misunderstandings and conflict. This material reviews practical strategies for intergenerational communication with a focus on building and maintaining respect in workplace interactions. 21 pages.
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