Mediation
Facilitating Conflict Resolution
$20.99 Or MEMBER PLAN (Starting at $12.99 a month/viewer)
Trainer: Mike Labun
Mike Labun
Mike has a Bachelor's degree in Psychology and a Certificate in Conflict Resolution. He has over twenty years of experience as a leader in the mediation and conflict resolution field. Mike believes that education and training is largely about giving hope - people often come to a training to address a particular situation, and they want to leave with a plan to change it. In addition to facilitating workshops, he is a Mediator and is co-author of the book, The Culture Question. Mike is the author many of ACHIEVE’s workshops including Emotional Intelligence and Mediation. As a trainer, he uses his experiences working in a manufacturing environment, inner-city drop-in, boys camp, and as a mediator to illustrate the material. Mike has an interactive and engaging style that easily motivates participants to incorporate workshop material into their own environments. Read blogs written by Mike here.

Unresolved conflict is time consuming and limits the productivity of everyone involved. Mediation is an essential skill for anyone who works in situations where they are responsible for helping others with interpersonal tension. When two people can’t resolve a conflict on their own, a third party may be needed to facilitate a conversation to help resolve the conflict. This webinar provides insights for working with people in conflict to clarify misunderstandings, identify interests, and work towards options for resolving the conflict.
Learning Objectives
Upon completion of this webinar participants should be able to:- Define the different types of mediation
- Identify the roadblocks to effective mediation
- Recall how to use key mediation skills and strategies
Target Audience
This is an introductory-intermediate level webinar intended for anyone interested in learning more about this topic.Method of Delivery
Presentation, video, demonstration, experiential practice, personal reflection, and small group discussions, delivered electronically.Completing Webinar
Upon viewing the entire webinar, you will be prompted to take a test over the content, and then you will receive a participation certificate. An evaluation form will be available to complete after submitting the posttest.Continuing Education
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