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Mike Labun


Mike has a Bachelor’s degree in Psychology and a Certificate in Conflict Resolution. He has over twenty years of experience as a leader in the mediation and conflict resolution field. Through his training and consulting work, he has helped a variety of organizations become better workplaces, including crown corporations, social service agencies, Indigenous communities, businesses and school divisions. Mike believes that education and training is largely about giving hope – people often come to a training to address a particular situation, and they want to leave with a plan to change it. In addition to facilitating workshops, he serves as ACHIEVE’s Training and Development Specialist. Mike is the author or editor of many of ACHIEVE workshops including Emotional Intelligence, Mediation and Presentation Skills. As a trainer, he has an interactive and engaging style that easily motivates participants to incorporate workshop material into their own environments.

Upcoming Events

February 2018

De-escalating Potentially Violent Situations™

Feb 28, 2018 (9 AM - 4 PM)
Price: 209.00 (*early rate) 235.00 (regular rate)
*early rate expires February 07, 2018
Trainer: Mike Labun
Offered through Crisis and Trauma Resource Institute Inc. For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. Learn more...
March 2018

Dealing with Difficult People Live Webinar

Mar 05, 2018 (1 PM - 2 PM Central Time)
Price: 32.00 (*early rate) 39.00 (regular rate)
*early rate expires February 18, 2018
Trainer: Mike Labun

Everyone encounters difficult people on a regular basis and typically conversations with them leave people feeling frustrated, stressed, angry and tired. This webinar will analyze what is happening in those exchanges and demonstrate how people can adapt their strategies to bring about more productive conversations with those they find difficult. The effect of intervention styles will be explored, in particular, how different styles interact with each other. Learn more...

Dealing with Difficult People

Mar 13, 2018 (9 AM - 4 PM)
Price: 209.00 (*early rate) 235.00 (regular rate)
*early rate expires February 20, 2018
Trainer: Mike Labun

We all encounter people we find difficult. Typically conversations with them leave us feeling frustrated, stressed, angry and tired. This workshop will analyze what is happening in those exchanges and demonstrate how people can adapt their strategies to bring about more productive conversations with those they find difficult. Learn more...

May 2018

Emotional Intelligence Live Webinar

May 04, 2018 (1 PM - 2 PM Central Time)
Price: 32.00 (*early rate) 39.00 (regular rate)
*early rate expires April 20, 2018
Trainer: Mike Labun

Developing your Emotional Intelligence (EI) increases your ability to positively influence relationships, and to work well with others. Viewers of this webinar will learn to utilize the principles of emotional intelligence more effectively to understand, respond to and influence the emotions of others.

Learn more...

De-escalating Potentially Violent Situations™

May 15, 2018 (9 AM - 4 PM)
Price: 209.00 (*early rate) 235.00 (regular rate)
*early rate expires April 24, 2018
Trainer: Mike Labun
Offered through Crisis and Trauma Resource Institute Inc. For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. Learn more...

Conflict Resolution Skills Live Webinar

May 18, 2018 (1 PM - 2 PM Central Time)
Price: 32.00 (*early rate) 39.00 (regular rate)
*early rate expires May 04, 2018
Trainer: Mike Labun

Conflict has many sources, including disagreements, stress, personality differences and misunderstandings. While the results of conflict impact us individually, it often has negative effects on the performance of groups. Many conflicts would not spiral out of control if people used conflict resolution techniques that are easy to learn and utilize. Learn more...

June 2018

Dealing with Difficult People Live Webinar

Jun 25, 2018 (1 PM - 2 PM Central Time)
Price: 32.00 (*early rate) 39.00 (regular rate)
*early rate expires June 11, 2018
Trainer: Mike Labun

Everyone encounters difficult people on a regular basis and typically conversations with them leave people feeling frustrated, stressed, angry and tired. This webinar will analyze what is happening in those exchanges and demonstrate how people can adapt their strategies to bring about more productive conversations with those they find difficult. The effect of intervention styles will be explored, in particular, how different styles interact with each other. Learn more...

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Cancellation Policy

Registrations cancelled 7 or more days prior to the live event are refundable, minus a $20.00 administrative fee. Alternatively you may receive a credit to attend a future training. Cancellations less than 7 days prior to the event are non-refundable. If at anytime you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify CTRI of the name of the alternate person who will be attending.

We reserve the right to cancel live events due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of live webinar fees only.

Event participants will receive login details and information about viewing the live event by email approximately 3 days prior to the date of the event.